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Pinned Questions

Oat drink? Is that even a thing?

It is! And more specifically, it’s a 100% plant-based drink that can be used in the same way as cow's milk (if you don’t know how to use cow´s milk, ask a friend of a friend or something). Have it for breakfast together with cereal or porridge, pour it in your coffee, use it when making pancakes or a smoothie or other food stuff in your kitchen, or just drink it from a glass (or directly from the package if you’re home alone). 

I have more questions. How can I reach you?

Yay, we love questions! Check out our social media channels and leave us a comment, or write to us at info@oatly.com.

We’re looking forward to hearing from you!

There is something wrong with my product! What should I do?

Oh no! You should complain! Fill in the form at here or send an email to info@oatly.com.

About Oatly

Oat drink? Is that even a thing?

It is! And more specifically, it’s a 100% plant-based drink that can be used in the same way as cow's milk (if you don’t know how to use cow´s milk, ask a friend of a friend or something). Have it for breakfast together with cereal or porridge, pour it in your coffee, use it when making pancakes or a smoothie or other food stuff in your kitchen, or just drink it from a glass (or directly from the package if you’re home alone). 

Okay, but what’s so amazing about it?

Apart from being super-tasty, you mean? Well, considering the climate crisis we’re in, it’s pretty amazing that our oat drink has a significantly lower carbon footprint than cow’s milk.* And given how simple it is to make the switch from cow’s milk to oat drink, it’s an easy way for people to start eating and drinking more sustainably. Oh, and on top of that, our oat products contain a lot of good things, such as unsaturated fats, healthy fiber, vitamins and minerals!

 

*Oatly Oat Drink Semi has a 75% lower climate footprint than Swedish semi-skimmed cow’s milk. Source: CarbonCloud Sverige AB.

How are your oats fertilized?

Our oat suppliers follow the same regulations as those for conventional and organic farming. Conventional farming mainly uses artificial fertilizers and manure. Organic farming strives to be closed-circuit based on nutrient recycling, with manure and other residue from animals (such as bone meal) examples of approved fertilizers. Artificial fertilizers are not allowed in organic farming.

I have more questions. How can I reach you?

Yay, we love questions! Check out our social media channels and leave us a comment, or write to us at info@oatly.com.

We’re looking forward to hearing from you!

Our products

What’s the difference between the Barista Edition and regular oat drinks?

Short version: Our Barista Edition is specially formulated to be extra foamy and creamy — making it the top-notch choice for an oat cappuccino (or latte or macchiato or whatever coffee you prefer).

 

The longer story is our Barista Edition, unlike our ambient oat drink, contains an acidifying ingredient that balances out the low pH of coffee and ensures that the oat drink doesn't curdle in hot drinks. The Barista Edition also has a slightly higher fat content than our regular ambient oat drink.

 

To make things even more confusing, we also offer our regular oat drink in a chilled format. Or even two chilled formats, each with a different fat percentage. Just like the Barista Edition, they contain an acidifying agent to ensure that they have the same functional properties as cow's milk, which makes them great in coffee, for example. Still, they don't have that same extra creaminess and foaminess as the Barista Edition.

PS. All our oat drinks have a lot in common: the enrichment, the creamy consistency and the fact that they all can be used in cooking or baking — if you don’t prefer drinking them as they are, of course!

 

*Oatly Oat Drink Semi has a 75% lower climate footprint than Swedish semi-skimmed cow’s milk. Source: CarbonCloud Sverige AB.

Are your products vegan?

Yes! All Oatly products are 100% plant-based (a.k.a. 100% vegan). No exceptions whatsoever.

Do you add sugar to your products?

No. And yes. It all depends on which product you have in mind.

 

When it comes to our regular oat drinks, no sugar is added. The sugar they contain (about 4g per 100g oat drink, which is about the same sugar level as in cow’s milk) is due to our enzymatic process, which is designed to copy-paste what happens in your body when eating oats. If you, for example, have oat porridge for breakfast, the enzymes in your digestive system start to break down the starch, which releases maltose. So what normally happens within your body instead happens in our oat drink factories. A sweet thing — even though we are not adding any sugar whatsoever to our regular oat drinks.

 

However, we do add sugar to some of our products. Like the ones that are not consumed on an everyday basis — our ice creams, for example.

There is something wrong with my product! What should I do?

Oh no! You should complain! Fill in the form at here or send an email to info@oatly.com.

Allergens & Specifications

What about allergens such as gluten, soy and nuts?

Let’s start with the easiest one: All our products are totally free of soy.

 

When it comes to gluten, it depends on where you live. In the US, our products are made from certified gluten-free oats and (consequently) labelled as gluten-free. In Europa and Asia, however, our products are made with so-called “low gluten” oats, meaning they contain less than 100ppm (mg/kg product) — and even though that’s a very small amount, they cannot, of course, be classified as completely gluten-free.

 

Nuts, then? Well, we don’t use nuts as an ingredient in any of our factories other than Sia Glass in Sweden (where our Salty Caramel Hazelnut/Hazelnut Swirl Ice Cream is produced), and we have strict procedures in place with our suppliers to minimize the risk of nuts being present in any of our other products. In other words, our products are nut-free, unless they are called “Hazelnut-something.”

Are your products organic?

Not all of them. Actually, most of them are not. But we do have organic versions of some of our most popular products, such as our oat drinks and cooking creams. And concerning why we don’t offer more organic products? Well, there are different reasons — one being that most markets don’t allow enrichment of organic products.

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